Shipping policy
Processing Times
All orders are carefully packaged and dispatched within 1–2 business days.
During launches, sales, or busy periods, processing times may extend by 1–3 business days.
Shipping with NZ Post
New Zealand
All NZ orders are shipped with NZ Post and include tracking.
Standard Shipping
Urban Standard: $7 NZD
Delivery: 2–5 business days
Rural Standard: $10 NZD
Delivery: 3–7 business days (rural delays apply)
Express Shipping
Urban Express: $10 NZD
Delivery: 1–2 business days
Rural Express: $14 NZD
Delivery: 2–4 business days
Rural delivery charges are automatically applied based on your address.
Australia
Shipped via NZ Post International (Tracked).
Standard International: from $15 NZD
Express International: from $25 NZD
(Delivery times vary by region, generally 5–10 business days.)
Rest of World
Shipped via NZ Post International (Tracked).
Standard International: from $32 NZD
Express International: from $45 NZD
(Estimated delivery 7–15 business days.)
Order Tracking
A tracking link will be emailed to you as soon as your order leaves our studio.
Pre-Orders
If your order contains a pre-order item, all items will be shipped together once the pre-order item is ready.
To receive in-stock items sooner, please place separate orders.
Customs, Duties & Taxes
International customers are responsible for any customs fees, taxes, or duties applied by their country upon arrival.
Lost, Stolen, or Damaged Parcels
Once your parcel has been handed to NZ Post, it becomes the responsibility of the carrier.
If your parcel is delayed, missing, or arrives damaged, please contact us at [your email] and we’ll assist with the NZ Post claim process.
Incorrect Addresses
Please ensure your shipping address is correct at checkout.
We are unable to replace or refund orders shipped to an incorrectly entered address.
Need Help?
For support with your order, reach out to us at wednesdaymorningjewellery@outlook.com anytime.